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Return - Exchanges

You always have365 days return, when you shop at Cyclebrother.com

How to exchange a product

  1. Pack the product
  2. Include slip with order number and possible. account information (account and reg. no.). If the account information is not enclosed, the money are returned to the card that was used when the item was ordered.
  3. Send the package to:
    Industrivej 5
    9575 Terndrup,
  4. You choose whether you send with GLS, PostNord or something else, but it is important that you choose a method of delivery. Packages sent 'without delivery' will not be picked up.

How do I get my new product?

If you would like to exchange your item for something else or a different size, please send your item back as described above. You order the other product, exactly when it suits you.

What happens is that you get your money back and you can then order the new item online.

If you wish to use standard withdrawal form, it can be found here. her.

Cost of returns

Upon return of the purchased goods in case of withdrawal, should [you / customer] pay related costs.